Training is an often under-scrutinised part of Enterprise Resource Planning projects. The functional capabilities of a chosen software solution are the most important features to account for in an ERP selection process but it logically follows that without the right approach to training, this functionality will never be fully utilised. At RAD Software, we take the time to develop comprehensive, tailored training structures that ensure your company is ready to hit the ground running and get the most from your business system.
It is especially important for manufacturing firms and their software support partners to never consider training as an afterthought. Assessment of existing staff knowledge and training needs not only gives an account of how the business operations are currently carried out, but allows for realistic time-scales to be given of when a system can be expected to be ready for use. A system is not live until its users can work with it in confidence!
There are financial costs associated with any ERP training project but perhaps the most important investment is that of time. With a new system, employees from across the business have to engage in learning new processes simply to do their jobs at the level they were at before. In-depth training and time devoted to managing expectations will minimise potential frustrations with change.
Staff must be brought on board at the very outset of the project; not briefed as an afterthought. With time, structure and focus, staff can be engaged, encouraged and equipped to go beyond the baseline to achieve fantastic new results.
“Old organisation + New technology = Expensive old organisation”
Any assessment of the cost of ERP must be made from a position that excludes unnecessary expense, delay and waste. Such costs can be kept down by ensuring that training meets the requirements of staff and by selecting a system appropriate to their sector that does not result in any arbitrary changes. An ERP system should fit the needs of a business and its associated industry, while staff maintain a forward-looking approach to improvement, efficiency and energy. Change should be rational, explicable and profitable.
With RAD, training is not a hidden cost or swept under the carpet but forms a fully developed part of any proposal. As a longer term proposition, training and exchange of knowledge should become an on-going aspect continuous improvement; getting the most out of both a new enterprise resource planning system, and your people.
The Epicor ERP system provided and supported by RAD is built for manufacturing firms from the ground up so you can be assured of a modular, scalable IT solution that works with your operations; not one adapted and compromised for ‘any industry’.
For more about the Epicor ERP system or RAD Software, Scotland’s leading provider of Enterprise Resource Planning software and implementation services to the manufacturing industry, please see www.RAD.co.uk. For more on our training services, please see our page on ERP training.
RAD Software | Strategic Solutions | Grow Business Not Software